Skip to main content

​
Overview

The Visit Calendar displays your scheduled patient visits across all assigned facilities. View your daily, weekly, or monthly schedule and access patient information directly from scheduled visits.
Schedule Management: Visit scheduling is coordinated by AllCare Operations. Providers can view their schedules and access patient information for upcoming visits.

​
Accessing Your Calendar

1

Navigate to Schedule

Click Schedule or Calendar in the main navigation
2

Select View

Choose your preferred calendar view (Day, Week, Month)
3

View Visits

See all scheduled visits for the selected time period

​
Calendar Views

​
Day View

Shows all visits for a single day in time-ordered format:
TimeVisit Information
9:00 AMSunrise ALF - 5 patients
11:30 AMGolden Years Care - 3 patients
2:00 PMValley Board & Care - 2 patients
Best for: Planning your daily route and preparing for each facility visit.

​
Week View

Displays all visits across the week in a grid format:
MonTueWedThuFri
AMSunrise ALFValley Care—Sunrise ALFGolden Years
PM—Hillside SNFValley Care——
Best for: Planning your week and identifying availability.

​
Month View

Overview of the entire month with visit counts per day: Best for: Long-term planning and identifying patterns.

​
List View

Chronological list of all upcoming visits:
DateTimeFacilityPatients
Dec 159:00 AMSunrise ALF5
Dec 152:00 PMValley Care3
Dec 1710:00 AMHillside SNF4
Best for: Quick overview of upcoming visits.

​
Visit Information

​
Viewing Visit Details

Click on any scheduled visit to see:
FieldDescription
FacilityFacility name and address
Date & TimeScheduled visit time
DurationExpected visit duration
Patient CountNumber of patients to see
Visit TypeRoutine, follow-up, urgent, initial
StatusScheduled, confirmed, in progress, completed

​
Patient List for Visit

Each facility visit includes a patient list:
PatientRoomVisit TypePriorityLast Visit
Smith, John101RoutineNormalDec 1
Johnson, Mary105Follow-upHighDec 10
Williams, Robert108InitialNormal—

​
Visit Types

TypeDescriptionTypical Duration
RoutineRegular scheduled visit15-20 min/patient
Follow-upFollow-up from previous visit15-20 min/patient
InitialFirst visit with new patient30-45 min/patient
UrgentTime-sensitive clinical needVaries
AssessmentComprehensive assessment45-60 min/patient

​
Visit Status

StatusDescription
🔵 ScheduledVisit is scheduled but not yet confirmed
✅ ConfirmedVisit is confirmed
🟡 In ProgressProvider has started the visit
✔️ CompletedVisit is finished
❌ CancelledVisit was cancelled
🔄 RescheduledVisit moved to different time

​
Quick Actions

From the calendar, you can:

View Patient Chart

Open any patient’s chart directly from the visit

View Route

See the optimized route for the day

Get Directions

Open navigation to facility

Contact Facility

Call or message facility staff

​
Preparing for Visits

​
Before Each Facility Visit

​
Day-of Checklist

​
Calendar Filters

Filter your calendar to focus on specific visits:
FilterOptions
FacilityShow visits for specific facilities only
Visit TypeRoutine, follow-up, urgent, etc.
StatusScheduled, confirmed, completed
PriorityNormal, high priority

​
Syncing Your Calendar

​
Calendar Integration

Your AllCare schedule can be viewed alongside your personal calendar:
Calendar sync features may vary. Contact AllCare support for calendar integration options.

​
Mobile Access

Access your schedule from the mobile app:
  • View upcoming visits
  • Get directions to facilities
  • Access patient information
  • Update visit status

​
Capacity Settings

Your calendar is influenced by your capacity settings:
SettingImpact
Max Daily StopsMaximum facilities per day
Daily Patient CapacityMaximum patients per day
Max Travel RadiusGeographic area for scheduling
Active DaysDays available for visits
Capacity settings are managed in your provider profile. Contact AllCare Operations to request changes to your capacity settings.

​
Troubleshooting

Possible causes:
  • Network connectivity issue
  • Session timeout
  • Browser cache issue
Solution: Refresh the page, clear browser cache, or try a different browser.
Possible causes:
  • Filter hiding visits
  • Visit was cancelled or rescheduled
  • Date range doesn’t include visit
Solution: Clear all filters and adjust the date range. Check with AllCare Operations if visits are missing.
Possible causes:
  • Patient added after schedule was created
  • Patient status changed
  • Different provider assigned
Solution: Contact AllCare Operations to add patients to your scheduled visit.
Possible causes:
  • Visit status managed by system
  • Permission limitation
Solution: Visit status may update automatically based on workflow. Contact support if status is incorrect.

​
Best Practices

Route Management

Optimize your visit routes

Patient Charts

Access patient information

Schedule Management

How Ops manages schedules

Visit Routing

Route optimization overview