Overview
Capacity Settings allow you to control your scheduling parameters, including how many facilities you visit per day, your maximum patient load, travel preferences, and availability. These settings help AllCare optimize your schedule and route assignments.Schedule Impact: Changes to capacity settings affect future scheduling. Existing scheduled visits are not automatically changed.
Accessing Capacity Settings
1
Go to Your Profile
Click on your name or profile icon in the top navigation
2
Select Settings
Click Settings or Capacity Settings
3
View Current Settings
See your current capacity configuration
Capacity Parameters
Daily Limits
| Setting | Description | Typical Range |
|---|---|---|
| Max Daily Stops | Maximum facilities to visit per day | 2-5 |
| Daily Patient Capacity | Maximum patients per day | 10-30 |
| Max Hours per Day | Maximum working hours | 6-10 |
Travel Preferences
| Setting | Description | Typical Range |
|---|---|---|
| Home Base Address | Your starting point for daily routes | Your home or office |
| Max Travel Radius | How far you’re willing to travel | 15-50 miles |
| Preferred Areas | Regions you prefer to cover | Zip codes or cities |
| Avoid Areas | Regions to exclude if possible | Specific locations |
Your home base address is used to optimize routes and minimize total travel time.
Weekly Availability
Setting Active Days
Select which days you’re available for visits:| Day | Available | Notes |
|---|---|---|
| Monday | ✅ / ❌ | |
| Tuesday | ✅ / ❌ | |
| Wednesday | ✅ / ❌ | |
| Thursday | ✅ / ❌ | |
| Friday | ✅ / ❌ | |
| Saturday | ✅ / ❌ | Optional |
| Sunday | ✅ / ❌ | Optional |
Setting Hours
For each active day, specify:| Field | Description |
|---|---|
| Start Time | When you begin seeing patients |
| End Time | When you stop seeing patients |
| Lunch Break | Blocked time for break (optional) |
Editing Capacity Settings
Changing Daily Limits
1
Navigate to Capacity Settings
Go to your profile settings
2
Find Daily Limits Section
Locate the daily capacity fields
3
Update Values
Enter new values for:
- Max daily stops
- Daily patient capacity
- Max hours per day
4
Save Changes
Click Save to apply changes
Updating Travel Settings
1
Open Travel Preferences
Navigate to the Travel section in settings
2
Update Home Base
Enter or update your home base address
Use your actual starting location for accurate route optimization.
3
Set Travel Radius
Adjust your maximum travel distance
4
Add Preferred/Avoid Areas
Optionally specify geographic preferences
5
Save
Click Save to apply
Modifying Weekly Schedule
1
Open Availability Section
Navigate to Weekly Availability
2
Toggle Active Days
Check/uncheck days you’re available
3
Set Hours
For each active day, set start and end times
4
Add Exceptions
Mark any specific dates as unavailable (vacation, training)
5
Save Schedule
Click Save to apply changes
Time Off and Exceptions
Requesting Time Off
1
Go to Time Off
Navigate to Settings → Time Off or Availability
2
Add Time Off
Click Add Time Off or Request Time Off
3
Enter Details
Specify:
- Start date
- End date
- Reason (optional)
4
Submit
Save the time off request
Viewing Scheduled Time Off
See all your upcoming unavailable dates:| Field | Description |
|---|---|
| Date Range | Start and end dates |
| Type | Vacation, training, personal, etc. |
| Status | Confirmed, pending |
| Coverage | If coverage is arranged |
How Settings Affect Scheduling
Route Optimization
Your settings influence:| Setting | Impact |
|---|---|
| Home Base | Routes start/end from this location |
| Travel Radius | Facilities outside radius excluded |
| Max Stops | Limits facilities per day |
Patient Assignment
| Setting | Impact |
|---|---|
| Daily Capacity | Limits patients scheduled per day |
| Active Days | Only scheduled on available days |
| Hours | Visits scheduled within your hours |
Capacity Dashboard
Viewing Your Utilization
Monitor your current capacity usage:Current Week
- Scheduled visits
- Patient count
- Utilization percentage
Upcoming
- Next week preview
- Scheduled vs. capacity
- Open slots
Capacity Metrics
| Metric | Description |
|---|---|
| Utilization Rate | Scheduled / Capacity × 100% |
| Avg Patients/Day | Average patients per visit day |
| Avg Travel Time | Average drive time between stops |
| Coverage Areas | Facilities in your assigned region |
Common Scenarios
Temporarily reducing capacity
Temporarily reducing capacity
If you need to reduce capacity temporarily:
- Go to Capacity Settings
- Lower your daily limits
- Set an end date for the reduction
- Add notes explaining the reason
- Notify AllCare Operations of the change
Expanding coverage area
Expanding coverage area
To cover more facilities:
- Increase your Max Travel Radius
- Review and add Preferred Areas
- Consider increasing Max Daily Stops if appropriate
- Contact Operations to be assigned new facilities
Changing active days
Changing active days
To modify your work days:
- Update your Weekly Availability
- Save changes at least 2 weeks in advance
- Existing visits on removed days may need rescheduling
- Operations will coordinate any needed changes
Setting up for vacation
Setting up for vacation
Before extended time off:
- Request Time Off with exact dates
- Submit at least 2 weeks in advance
- Operations will arrange coverage
- Review any visits that need rescheduling
- Confirm coverage is in place before leaving
Recommendations
Optimal Settings
Avoiding Burnout
Troubleshooting
Schedule doesn't reflect my settings
Schedule doesn't reflect my settings
Possible causes:
- Changes apply to future scheduling only
- Settings not saved
- Override by Operations for coverage needs
Getting scheduled outside my hours
Getting scheduled outside my hours
Possible causes:
- Hours not set correctly
- Emergency coverage request
- Settings override for urgent need
Facilities outside my travel radius
Facilities outside my travel radius
Possible causes:
- Facility assigned before radius change
- No other providers available
- Radius calculated from different location
Cannot change settings
Cannot change settings
Possible causes:
- Settings locked during peak period
- Permission issue
- System error