Latest Release
Version 2.12.0 - January 2026
Release Date: January 6, 2026Deployment: CompletedStatus: Live in Production
🎉 New Features
Fax to Task Integration Facilities can now automatically receive faxes and convert them into tasks through Task Management. When a fax is sent to the facility’s configured RingCentral fax number, the system automatically processes it using AI and creates a task with the fax attached.Learn More
Read the complete Fax to Task Integration guide
Facility RingCentral Integration Settings
Facility RingCentral Integration Settings
New “Fax Settings” tab in Facility configuration:
| Feature | Description |
|---|---|
| Credentials Management | Configure RingCentral Client ID, Client Secret, JWT Token, and Extension ID |
| Subscription Status | View webhook subscription status and expiration |
| Activation Control | Enable/disable fax integration per facility |
| Webhook URL | System-generated webhook URL displayed for reference |
Task Management Updates
Task Management Updates
The Task Management grid now includes fax-related features:
| Feature | Description |
|---|---|
| Source Column | Shows “Fax” for tasks created from incoming faxes |
| Sender Information | Displays fax sender details |
| PDF Attachment | Fax PDF automatically linked to the task |
AI-Assisted Processing
AI-Assisted Processing
Fax content is analyzed by AI to automatically extract:
- Category — Type of request identified
- Service — Appropriate service classification
- Priority — Urgency assessment
- Station — Suggested station assignment
- Assignee — Recommended staff member
- Patient — Matched patient (when identifiable from fax content)
| Step | Action |
|---|---|
| 1 | User configures RingCentral credentials in Facility → Fax Settings |
| 2 | Someone sends a physical fax to the facility’s fax number |
| 3 | RingCentral receives the fax and notifies the system via webhook |
| 4 | System downloads and stores the fax PDF attachment |
| 5 | AI processes the fax content and extracts task details |
| 6 | Task is automatically created with fax content, AI-suggested fields, and PDF attachment |
| 7 | Task appears in Task Management for staff to review and action |
Email to Task Integration Facilities can now connect their Microsoft or Google email accounts to automatically convert incoming emails into tasks. When an email is received at a connected email address, the system processes it using AI and creates a task with the email content and attachments.
Learn More
Read the complete Email to Task Integration guide
Email Integration Settings
Email Integration Settings
New “Email Settings” tab in Facility configuration:
| Feature | Description |
|---|---|
| Microsoft Support | Connect Outlook, Office 365, and Hotmail accounts |
| Google Support | Connect Gmail and Google Workspace accounts |
| Connected Accounts | View all connected email accounts with status |
| Easy Disconnect | Remove connected accounts with one click |
Task Management Updates
Task Management Updates
The Task Management grid now includes email-related features:
| Feature | Description |
|---|---|
| Source Column | Shows “Email” for tasks created from incoming emails |
| Sender Information | Displays email sender name and address |
| Email Attachments | All attachments automatically linked to the task |
| Email Body | Email content appears in task description |
AI-Assisted Processing
AI-Assisted Processing
Email content is analyzed by AI to automatically extract:
- Request Type — What type of request is being made
- Specific Instructions — Key action items from the email
- Category & Service — Appropriate task classification
- Priority — Urgency assessment
- Patient — Matched patient (when identifiable from email content)
| Step | Action |
|---|---|
| 1 | User navigates to Facility Settings → Email Settings |
| 2 | User clicks “Connect” on Microsoft or Google provider card |
| 3 | OAuth popup opens for secure authorization |
| 4 | User grants permission to read emails from their account |
| 5 | System creates webhook subscription to monitor incoming emails |
| 6 | When new email arrives: content and attachments are downloaded, AI processes the email |
| 7 | Task is automatically created with email sender, body as description, AI-suggested fields, and attachments |
| 8 | Task appears in Task Management for staff to review and action |
Version 2.11.0 - December 2025
Release Date: December 17, 2025Deployment: CompletedStatus: Live in Production
🔧 Architecture Improvements
Fax Integration Refactor — New Microservice Architecture This release consolidates all fax operations (both inbound and outbound) into a dedicatedFaxIntegrationService microservice, extracting these responsibilities from CurentaOrderTriagingCoreApi.
Technical Documentation
View the complete FaxIntegrationService architecture guide
Inbound Fax Processing
Inbound Fax Processing
The new
FaxIntegrationService now handles all incoming fax responsibilities:| Responsibility | Description |
|---|---|
| RingCentral Webhook | Receives and validates incoming fax notifications |
| PDF Download | Downloads fax PDFs from RingCentral API |
| Blob Storage Upload | Uploads fax documents to Azure Blob Storage |
| Event Publishing | Publishes FaxNotificationReceived event to Service Bus |
Outbound Fax Sending
Outbound Fax Sending
Faxes to pharmacies are now sent through
FaxIntegrationService:| Responsibility | Description |
|---|---|
| Pharmacy Fax Sending | Sends order faxes to pharmacies via RingCentral |
| Delivery Tracking | Improved logging for tracking fax delivery status |
| Status Updates | Reports delivery success/failure back to Orders service |
Previously handled by
CurentaOrderTriagingCoreApi (Orders service).CurentaOrderTriagingCoreApi Changes
CurentaOrderTriagingCoreApi Changes
The following responsibilities have been removed from
CurentaOrderTriagingCoreApi:Inbound (receiving):RingCentral webhook handlingFax PDF downloads from RingCentralAzure Blob Storage uploads
Fax sending to pharmacies
- Consumes fax events from Service Bus for incoming faxes
- Requests fax sends via the FaxIntegrationService for outgoing faxes
Unified Fax Operations
All fax logic (send and receive) consolidated in one service
Improved Reliability
Dedicated service with better error handling and retry logic
Enhanced Logging
Improved tracking for fax delivery status and troubleshooting
Better Observability
Dedicated monitoring for all fax operations
No Behavior Changes — End-user functionality remains identical. This is a backend architecture improvement.No UI Changes — The user interface is unchanged.
Previous Releases
Version 2.10.0 - December 2025
View December 15, 2025 Release
View December 15, 2025 Release
🎉 New Features
Visit Status & Cancellation WorkflowsImplemented a unified visit status system with automated cancellation workflows and intelligent side effects that streamline visit management and maintain data integrity across the platform.Learn More
Read the complete Visit Status Management guide
| Status | Description |
|---|---|
| Pending | Visit scheduled, awaiting confirmation |
| Confirmed | Visit confirmed and ready |
| In Progress | Provider currently conducting visit |
| Completed | Visit finished successfully |
| Canceled | Visit canceled (with reason) |
| Reason | Required Field | Automated Action |
|---|---|---|
| OOF (Out of Facility) | Effective Date | Visit marked OOF |
| Deceased | Effective Date | Patient status → “Deceased” |
| Discharged | Effective Date | Future implementation placeholder |
| Declined Services | Note | CRM enrollment updated (see below) |
| No Show (other) | Note | Visit rescheduled on next route |
- 0 prior completed visits → CRM status set to “Declined to Serve”
- ≥1 prior completed visits → CRM status set to “Churned”
- “No Show (other reasons)” canceled visits are automatically rescheduled when creating new route schedules
- Single Status column replaces dual-status display
- New Cancellation Details column showing reason, date, and notes
Version 2.9.0 - December 2025
View December 11, 2025 Release
View December 11, 2025 Release
New Features
AI Agent ObservabilityAdded monitoring and tracing capabilities to the Tasks Management Agent using LangSmith, providing full visibility into AI-assisted task processing.Learn More
Read the complete AI Agent Observability guide
- Full visibility: See exactly how the AI agent processes task requests
- Decision transparency: Understand what the AI “thinks” when filling out task forms
- Performance metrics: Monitor response times and success rates
- Error tracking: Quickly identify and resolve issues
| Environment | Dashboard |
|---|---|
| Development | Tasks Management Agent - Dev |
| Production | Tasks Management Agent - Prod |
No changes to existing functionality. The AI agent continues to work exactly as before, now with added observability.
Expanded Facility Type Support for RolesThe 4 specialized roles (Dietician, Maintenance, HouseKeeper, Activity Coordinator) are now available for most facility types, expanding beyond the original ALF-only scope.
Learn More
Read the complete Residential Care Roles guide
- Previously: Roles were only available for ALF (Assisted Living Facility)
- Now: Roles are available for all facility types EXCEPT:
- At Home Healthcare
- Home Health
- Hospice
- Hydration Center
- Infusion Center
- Outpatient Clinic
Version 2.8.0 - December 2025
View December 11, 2025 Release
View December 11, 2025 Release
New Features
New Residential Care RolesAdded 4 new specialized roles for residential care facilities to better support facility staffing needs:- Dietician — Nutrition and dietary planning staff
- Maintenance — Facility maintenance personnel
- HouseKeeper — Housekeeping and cleaning staff
- Activity Coordinator — Resident activity and engagement coordinators
Learn More
Read the complete Residential Care Roles guide
- Residential care facilities only: These roles appear for ALF, ARF, Board & Care, Memory Care, SNF, and other residential care settings
- Not available for: At Home Healthcare, Home Health, Hospice, Hydration Center, Infusion Center, and Outpatient Clinic
- Same access as CareGiver: All new roles have the same permission level as the CareGiver role
- No email required: Users with these roles can be created without an email address
Bug Fixes
Route Assignment for Drivers- Fixed an issue where the dispatcher service was unable to retrieve driver data when assigning routes
- Fixed an issue where the dispatcher service couldn’t access driver data
- Fixed API calls from Facility service to Auth service that were failing with 404 errors due to URLs containing double slashes (//)
Version 2.7.0 - December 2025
View December 9, 2025 Release
View December 9, 2025 Release
New Features
Patient Optional for TasksTasks can now be created without assigning a patient, enabling facilities to create general tasks, administrative work, or placeholder tasks that can have a patient assigned later.- Optional patient field: Patient is no longer required when creating tasks
- Visual indicator: Tasks without a patient display ”-” in the patient column
- Inline patient assignment: Click on empty patient cell in grid to assign a patient
- Task details assignment: Click on patient area in task details slider to assign
- Facility-scoped patients: Patient dropdown shows patients from the task’s facility
- One-time assignment: Once a patient is assigned, it cannot be changed (preserves data integrity)
Learn More
Read the complete Patient Optional guide
- General facility tasks (e.g., inventory checks, equipment maintenance)
- Administrative tasks not tied to specific patients
- Placeholder tasks where patient will be determined later
- Prep work for incoming patients not yet in the system
Bug Fixes
Patient List for AllCare Users- Fixed an issue where internal API calls were broken, preventing patient services from loading contracted facility patients for AllCare users
- Updated package dependencies and adapted code to restore AI Analyzer functionality in the Tasks module
Version 2.6.0 - December 2024
View December 4, 2024 Release
View December 4, 2024 Release
New Features
Request from PartnersFacilities can now request tasks from partner facilities directly through Task Management, enabling seamless cross-facility collaboration.- New “Request from Partners” button in Task Management header
- New “Requests from Partners” tab for viewing incoming partner requests
- AI-assisted form filling automatically categorizes requests (category, service, priority, schedule)
- New “Source” and “Created By” columns with sort/filter capabilities
- Partner dropdown to select which partner facility to request from
- Patient dropdown with improved scroll and search functionality
- Read-only mode for partner-requested tasks preserves request integrity
- Comments section remains editable for cross-facility communication
Learn More
Read the complete Partner Requests guide
- Provides a catch-all option when no specific category matches your needs
- Automatically available for all facilities—no configuration required
- Useful for miscellaneous requests that don’t fit existing categories
Improvements
Task Management- Enhanced patient dropdown with improved scroll and search functionality
- Better task source tracking with new grid columns
- Improved cross-facility communication via comments
Version 2.5.0 - January 2025
View January 2025 Release
View January 2025 Release
New Features
Task Module Enhancement- Added bulk task assignment capabilities
- New task templates for common services
- Improved task completion workflow
- Enhanced billing report generation
- Offline mode now supports full prescribing workflow
- Improved visit documentation templates
- Added voice-to-text for clinical notes
- Enhanced medication search with barcode scanning
- New real-time prescription queue view
- Improved inventory alerts and notifications
- Enhanced controlled substance tracking
- Automated refill synchronization tools
Improvements
Performance- 40% faster page load times for patient profiles
- Improved search performance across all modules
- Optimized database queries for reporting
- Reduced API response times
- Redesigned navigation for easier access
- Improved mobile responsiveness
- Enhanced accessibility (WCAG 2.1 AA compliant)
- Updated color palette for better contrast
- Enhanced two-factor authentication options
- Improved session management
- Updated encryption protocols
- Strengthened API security
Bug Fixes
- Fixed issue with EPCS authentication timing out prematurely
- Resolved patient search returning incomplete results
- Corrected medication interaction warnings display
- Fixed scheduling conflicts in multi-provider scenarios
- Resolved PDF generation issues for reports
Version 2.4.0 - December 2024
View December 2024 Release
View December 2024 Release
New Features
CRM Workflow Enhancements- New “Pending Pool” dashboard
- Bulk patient enrollment capabilities
- Automated provider assignment logic
- Enhanced facility onboarding wizard
- Full NCPDP SCRIPT 2017071 compliance
- DirectTrust EPCS certification achieved
- Enhanced DEA verification workflow
- Improved two-factor authentication flow
- New operational dashboards for ops teams
- Custom report builder
- Scheduled report delivery via email
- Export to Excel/PDF/CSV
Improvements
- Faster prescription lookup and search
- Improved patient matching algorithm
- Enhanced error messages and guidance
- Better mobile app offline sync
Bug Fixes
- Fixed medication dosing calculator edge cases
- Resolved timezone issues in scheduling
- Corrected inventory count discrepancies
- Fixed claim adjudication timeout issues
Version 2.3.0 - November 2024
View November 2024 Release
View November 2024 Release
New Features
Patient Management- Redesigned patient profile interface
- Medication history timeline view
- Enhanced visit documentation
- Lab results integration
- New clinical decision support alerts
- Improved drug interaction checking
- Enhanced prescription refill workflow
- Better patient communication tools
Improvements
- Streamlined login process
- Faster report generation
- Improved notification system
- Enhanced search functionality
Bug Fixes
- Fixed calendar sync issues
- Resolved medication allergy alerts
- Corrected billing calculation errors
- Fixed mobile app crash on older devices
Version 2.2.0 - October 2024
View October 2024 Release
View October 2024 Release
New Features
Facility Management- Multi-facility dashboard view
- Facility group management
- Bulk facility operations
- Contract status tracking
- New Surescripts integration
- Enhanced HL7 support
- Improved API documentation
- Webhook notifications
Improvements
- Better performance on large data sets
- Improved error handling
- Enhanced logging and debugging
- Updated user interface components
Bug Fixes
- Fixed data sync issues between services
- Resolved scheduling edge cases
- Corrected patient enrollment workflow bugs
- Fixed pharmacy claim submission errors
Upcoming Features
Q1 2025 Roadmap
AI-Powered Clinical Insights
Machine learning algorithms to provide clinical decision support and predictive analytics
Patient Portal
Self-service portal for patients to view medications, schedule appointments, and communicate with providers
Telemedicine Integration
Built-in video consultation capabilities for remote patient care
Advanced Analytics
Predictive modeling for patient outcomes, readmissions, and medication adherence
In Development
- Enhanced Mobile App: Complete redesign with offline-first architecture
- Medication Therapy Management: Comprehensive MTM workflow tools
- Prior Authorization Automation: Streamlined PA submission and tracking
- Real-time Collaboration: Instant messaging between care team members
- Voice Commands: Hands-free documentation using voice recognition
- Smart Routing: AI-optimized provider visit routing
Feature Requests
Have an idea for improving AllCare?1
Submit Your Request
Email [email protected] with your feature idea
2
Product Review
Our product team evaluates all submissions
3
Community Voting
High-value features are shared for community input
4
Development
Prioritized features are scheduled for development
Release Schedule
AllCare follows a monthly release cycle:| Release Type | Frequency | Description |
|---|---|---|
| Major | Quarterly | New features and significant changes |
| Minor | Monthly | Enhancements and improvements |
| Patch | As needed | Bug fixes and security updates |
- Scheduled maintenance: First Sunday of each month, 2:00 AM - 4:00 AM PST
- Emergency maintenance: As required with advance notice when possible
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Documentation Updates
Documentation is updated with each release:New feature guides added
Existing guides updated for changes
Screenshots and examples refreshed
Video tutorials created for major features
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