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Overview

CuraChat is an AI-powered assistant built into the AllCare Nurse mobile app. It helps you quickly get answers about resident care, create tasks, update records, and access clinical information—all through a simple chat interface.
Key Benefit: Get instant AI-powered assistance while on the floor without leaving the app or interrupting your workflow.

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Who Can Use This Feature

CuraChat is available to all facility staff with:
Some actions requested through CuraChat (like adding medications) may require additional permissions. The AI will inform you if an action cannot be completed due to permissions.

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Quick Start

Start chatting with CuraChat in seconds:
1

Open the Chat Bar

Tap the chat input field at the bottom of any screen
2

Type Your Question

Enter your question or request in natural language
3

Send Message

Tap the send button to submit your message
4

View AI Response

The AI will respond with helpful information or complete your requested action

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Accessing CuraChat

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From Any Screen

CuraChat is always accessible via the bottom chat bar present on most screens:
  1. Look for the text input field at the bottom of the screen
  2. Tap the field to expand the full chat interface
  3. The chat panel slides up from the bottom

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From Resident Profile

When viewing a resident’s profile, CuraChat is automatically contextualized to that resident:
  1. Open a resident’s profile
  2. Tap the chat bar at the bottom
  3. Ask questions about that specific resident
  4. The AI will have context about the resident’s medications, conditions, and history
When chatting from a resident’s profile, you don’t need to specify the resident’s name—the AI already knows who you’re asking about.

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Chat Interface

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Screen Layout

ElementDescription
Header”AI Chatter” title with minimize and new chat buttons
Message AreaScrollable chat history with your messages and AI responses
Typing IndicatorAnimated dots when AI is preparing a response
Input BarText field, attachment options, and send button

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Message Types

Your Messages

Appear on the right side in a grey bubble

AI Responses

Appear on the left side with the AI avatar

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Message Status Indicators

Your messages show delivery status:
StatusMeaning
PendingMessage is being sent
DeliveredMessage reached the server
ReadAI has processed your message

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What You Can Ask

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Resident Care Questions

  • “What medications is this resident on?”
  • “When was the last time [medication] was given?”
  • “What are the side effects of [medication]?”
  • “Show me the medication schedule for today”
  • “What are this resident’s allergies?”
  • “What is the resident’s diagnosis?”
  • “What is their resuscitation status?”
  • “Who is the Power of Attorney?”
  • “What tasks are due for this resident?”
  • “Mark the blood pressure task as complete”
  • “Create a new task for wound care”
  • “What tasks are overdue?”
  • “How do I document a PRN medication?”
  • “What does this vital sign mean?”
  • “Help me with the MedPass workflow”

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Example Conversations

Getting Medication Info: 
You: What medications is this resident taking?

AI: This resident is currently on the following medications:
    - Lisinopril 10mg - Once daily
    - Metformin 500mg - Twice daily
    - Aspirin 81mg - Once daily
    ...
Creating a Task: 
You: Create a task to check blood pressure at 2pm

AI: I've created a blood pressure check task for this resident 
    scheduled for 2:00 PM today. Would you like me to add any 
    special instructions?

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Sending Attachments

CuraChat supports multiple attachment types for richer communication.

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Supported Attachment Types

Images

Photos from camera or gallery

Documents

PDF, Word, Excel files

Voice

Audio recordings

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Uploading an Image

1

Tap Attachment Icon

Tap the paperclip or camera icon in the chat bar
2

Select Source

Choose Camera to take a new photo or Gallery to select an existing image
3

Capture or Select

Take the photo or select from your gallery
4

Add Message (Optional)

Type an accompanying message if needed
5

Send

Tap send to upload the image and message
Use image attachments to share prescription labels, wound photos, or medication packaging for AI analysis.

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Uploading Documents

Supported document formats:
FormatExtension
PDF.pdf
Word.doc, .docx
Excel.xls, .xlsx, .csv
PowerPoint.ppt, .pptx
Text.txt, .rtf
Archives.zip, .rar, .7z

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Voice Messages

1

Tap Microphone

Press and hold the microphone icon
2

Record

Speak your message while holding
3

Release to Send

Release the button to send the voice recording

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Starting a New Chat

To clear the conversation and start fresh:
1

Open Full Chat

Expand the chat interface by tapping the chat bar
2

Tap Refresh

Tap the refresh icon in the top-right corner
3

Confirm

The chat history clears and you start a new conversation
Starting a new chat clears the current conversation history. This action cannot be undone.

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Resident Context

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How Context Works

When you’re viewing a specific resident’s profile:
  • CuraChat automatically knows which resident you’re viewing
  • You can ask questions without mentioning the resident’s name
  • Actions (like creating tasks) are automatically associated with that resident

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Context Examples

Your LocationChat Context
Home screenGeneral facility context
Resident profileThat specific resident
MedPass screenCurrent resident in MedPass
Tasks screenGeneral task context
For the most accurate resident-specific responses, navigate to that resident’s profile before starting your chat.

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Best Practices

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Permissions for AI Actions

Some actions the AI can perform require specific permissions:
AI ActionRequired Permission
View medicationsMedication Management - View
Add medicationsMedication Management - Add Prescription
Create tasksTask Management - Create
Complete tasksTask Management - Complete
Edit resident infoResident Management - Edit Demographics
If you request an action you don’t have permission for, the AI will inform you and suggest contacting your administrator.

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FAQ

No, CuraChat requires an internet connection to communicate with the AI service. Offline mode does not support AI chat functionality.
Conversations are maintained during your session but are cleared when you start a new chat or log out. For compliance, interactions may be logged for audit purposes.
No. CuraChat provides information and assistance, but all clinical decisions must be made by qualified healthcare professionals. Always verify AI responses with official documentation.
Make sure you’re viewing that resident’s profile when asking. If you’re on another screen, you’ll need to specify the resident’s name.
CuraChat currently supports English. Multi-language support may be available in future updates.
Response time depends on network connectivity and server load. If responses are consistently slow, check your internet connection.

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Troubleshooting

Cause: Network connectivity issue or server timeout.Solution:
  1. Check your internet connection
  2. Wait a few seconds and try again
  3. Start a new chat if the issue persists
  4. Close and reopen the app
Cause: File too large, unsupported format, or network issue.Solution:
  • Ensure file is under 10MB
  • Use a supported file format
  • Check your internet connection
  • Try compressing images before uploading
Cause: Context may be missing or question may be ambiguous.Solution:
  • Provide more specific details in your question
  • Navigate to the relevant resident’s profile first
  • Rephrase your question with more context
  • Always verify against official records
Cause: App may need to be refreshed or there’s a loading issue.Solution:
  1. Navigate to a different screen and back
  2. Close and reopen the app
  3. Log out and log back in
Cause: Microphone permission not granted.Solution:
  1. Go to device Settings
  2. Find AllCare Nurse app
  3. Enable Microphone permission
  4. Restart the app

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Privacy & Security

Data Protection

All communications are encrypted and transmitted securely

HIPAA Compliant

CuraChat is designed to meet healthcare privacy requirements

Audit Logging

Interactions may be logged for compliance and quality purposes

Session-Based

Conversations are session-based and not permanently stored

Getting Started

Mobile app setup guide

Resident Lookup

Find and view resident profiles

MedPass Workflow

Medication administration guide

Documenting Tasks

Complete and document tasks