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You are the human in the loop for every request that flows through AllCare. The AI Concierge does the reading, extraction, and classification. You confirm the dispatch and own follow-up until the task closes.

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Your two queues

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Start here

Day 1 Job Aid

The printable one-page reference for your daily Pre-Dispatch workflow.

AI Concierge FAQ

13 questions you’re going to ask, answered.

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Escalation

  • Urgent / blocking: Slack #ai-concierge-launch
  • Pillar Champions: Germin, Melinda
  • P0 patient safety: page Ramy + Sakr direct
  • Non-blocking issues: click Report Bug in AllCare → fires to #concierge-bugs + Linear