> ## Documentation Index
> Fetch the complete documentation index at: https://help.allcare.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Routing & Logistics

> Scheduling, transport, and dispatch logistics through the AI Concierge.

This section is for the Routing & Logistics team. Scheduling coordinators, transport dispatchers, and logistics ops staff who handle routing tasks dispatched from the AI Concierge.

## Start here

<CardGroup cols={2}>
  <Card title="AI Concierge Job Aid" icon="clipboard-list" href="/routing-logistics/ai-concierge-job-aid">
    Day 1 reference for handling tasks dispatched to the Routing queue.
  </Card>

  <Card title="AI Concierge FAQ" icon="circle-question" href="/ai-concierge/faq">
    Common questions about how the AI Concierge works.
  </Card>
</CardGroup>

## Coming soon

* **Routing tools** documentation: visit calendar, route management, capacity settings, multi-leg trips.

## Escalation

* **Pillar Champion:** Mina
* **Urgent / blocking:** Slack `#ai-concierge-launch`
* **P0 patient safety:** page Mina + Sakr direct
* **Non-blocking issues:** click **Report Bug** in AllCare → fires to `#concierge-bugs` + Linear