> ## Documentation Index
> Fetch the complete documentation index at: https://help.allcare.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# AllCare Help Center

> Documentation for everyone who uses AllCare. Pick your role to get started.

Pick the role that matches what you do. Each tab holds the docs for that role's daily work.

<CardGroup cols={2}>
  <Card title="Senior Living Facilities" icon="building" href="/senior-living/overview">
    Facility Admins and Executive Directors using the Senior Care Facility EMR.
  </Card>

  <Card title="Patient" icon="user" href="/patient/overview">
    Patients and family members using the Patient Portal.
  </Card>

  <Card title="Care Partners" icon="headset" href="/care-partners/overview">
    Run the AI Concierge Pre-Dispatch queue and own task closure.
  </Card>

  <Card title="Clinic Team" icon="stethoscope" href="/clinic-team/overview">
    MAs, Billing, and Ops using the Clinic EHR and AI Concierge tasks.
  </Card>

  <Card title="Pharmacy Team" icon="prescription-bottle" href="/pharmacy-team/overview">
    Pharmacists and technicians using the Pharmacy EHR and AI Concierge tasks.
  </Card>

  <Card title="Routing & Logistics" icon="route" href="/routing-logistics/overview">
    Schedule, dispatch, and route care via the AI Concierge.
  </Card>

  <Card title="Healthcare Partners" icon="handshake" href="/healthcare-partners/overview">
    External integrators and partner clinics, labs, home health, hospice.
  </Card>

  <Card title="AI Concierge" icon="sparkles" href="/ai-concierge/overview">
    Cross-cutting: the product overview, FAQ, and training materials.
  </Card>
</CardGroup>

## Getting help

* **Support:** [support@allcare.ai](mailto:support@allcare.ai)
* **Urgent / blocking** (during launch window): Slack `#ai-concierge-launch`
* **Bug report:** click **Report Bug** anywhere in AllCare. Fires to `#concierge-bugs` + Linear.
* **P0 patient safety:** page Ramy + Sakr direct.