> ## Documentation Index
> Fetch the complete documentation index at: https://help.allcare.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Clinic Team

> MAs, Billing, and Ops using the Clinic EHR and AI Concierge tasks.

This section is for the AllCare Clinic team. MAs, Billing, and Ops staff who handle clinical questions, provider notes, intake forms, and billing inquiries.

## Start here

<CardGroup cols={2}>
  <Card title="AI Concierge Job Aid" icon="clipboard-list" href="/clinic-team/ai-concierge-job-aid">
    Day 1 reference for handling tasks dispatched to the Clinic queue.
  </Card>

  <Card title="AI Concierge FAQ" icon="circle-question" href="/ai-concierge/faq">
    Common questions about how the AI Concierge works.
  </Card>
</CardGroup>

## Coming soon

* **Clinic EHR** documentation: charting, orders, billing, and reporting workflows.

## Escalation

* **Pillar Champion:** Ryan (Ops), Peter (PM)
* **Urgent / blocking:** Slack `#ai-concierge-launch`
* **P0 patient safety:** page Ryan + Sakr direct
* **Non-blocking issues:** click **Report Bug** in AllCare → fires to `#concierge-bugs` + Linear